Home Help Account Information Add Family Group Members

Add Family Group Members

Edit/add/remove a family member to your account

  1. Logon to your account using the "Logon" button at the top right of the Live and Play site.
  2. Select "My Groups" from “My Account” home page or from the drop-down menu under your account name.

To edit members:

  1. Click appropriate person icon in the “Edit Details” column.
  2. Edit as required. Note: “Confirm Email” is a required field for editing owner’s details.
  3. Click the “Update” button.

To add members:

  1. Click “Add” button at bottom of family group list.
  2. Enter details and click the “Add” button.

To remove members:

  1. Click appropriate person icon in the “Remove” column.
  2. Confirm by clicking the “Remove” button.

Note:

  • Only the owner of the group account can register family or group members. If you wish to change the owner for the group, the current owner can contact liveandplay@calgary.ca or visit a facility.
  • If you are not part of a group and want to add family members to your account please contact us at liveandplay@calgary.ca

Merge multiple accounts under same email address 

  1. To merge accounts, please contact us at liveandplay@calgary.ca.

Note:

  • Having multiple accounts attached to your email(s) is a different thing than family or group member being added to your account. Each individual person should only have one account.
  • Consider merging accounts if you have more than one account linked to one email address or if you have more than one account linked to different email addresses. This will put all of your/your group’s information connected in one central place to access.

Edit Communication Preferences

  1. Logon to your account using the "Logon" button at the top right of the Live and Play site.
  2. Select "My Communication Preferences" from “My Account” home page or from the drop-down menu under your account name.
  3. Choose your communication preferences.
  4. Click the “Save” button.

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